Shipping policy

Shipping Policy

Thank you for shopping with LaCellora.

We are committed to delivering your order as quickly and safely as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Orders shipped within the United States are typically delivered within 7–11 business days after dispatch.

Delivery times are estimates and may vary due to weather conditions, holidays, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your shipment.

Shipping Costs

Shipping charges are calculated at checkout.

Any available free shipping promotions will be displayed during checkout.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

LaCellora is not responsible for delays or lost packages resulting from incorrect shipping information provided by the customer.

Lost or Delayed Packages

If your order is significantly delayed or appears to be lost, please contact our support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the package and the product.

Contact Us

If you have any questions about your shipment, please contact us at:

Email: support@lacellora.com